FAQs
What insurance plans are accepted at RI Limb?
We accept most major insurance plans. Please call our billing coordinator to verify that your plan is accepted. We will submit your claim to your insurance provider as a service to you, but we cannot guarantee payment. You will be responsible for any co-pays and/or deductibles according to your individual insurance.
Are custom arch supports covered by insurance?
There are very few insurance plans that cover custom foot orthoses (arch supports or inserts). If you are sent to Rhode Island Limb from the Veteran’s Affairs Hospital, your services are covered in full, including custom inserts. Some FEP Blue Cross Plans and Medical Assistance policies will also cover these services. Please call your insurance provider to verify if this service is covered.
What do I need to bring to my appointment?
You will need a prescription from your physician for all services even if your insurance is not being billed. Also, you need to bring current insurance card(s). If you are being evaluated and/or casted for an orthosis or prosthesis, you will need to bring a comfortable pair of shorts. For fitting of custom arch supports, please bring the shoes you wear most often so the inserts can be fabricated to fit appropriately in your shoes.
What is the process for getting a prosthesis?
After obtaining a prescription from your physician, you will need to call our office to schedule an appointment for an evaluation and possible casting. At this initial appointment we will discuss your goals, condition of residual limb and/or current prosthesis, take measurements and a cast. You will be scheduled to return in approximately one week for a fitting. The entire process from initial evaluation to delivery of prosthesis averages about 2 weeks, depending on your individual needs.
Will my device be fabricated at Rhode Island Limb?
Rhode Island Limb custom fabricates orthoses and prostheses at our facility. We have a state-of-the-art lab on site and technicians and staff with decades of experience to produce paramount devices to help you get back to an active lifestyle and meet your ultimate goals.
